What is Conversational AI? Jason Mars, CEO of ZeroShot Bot, explains

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Entrepreneur Jason Mars calls conversation our “first technology.”

Before humans invented the wheel, crafted a spear, or tamed fire, we mastered the superpower of talking to each other.

This makes conversation an incredibly important tool.

But if you’ve recently dealt with the automated chatbots deployed by the customer services departments of almost every major organization, whether banks or airlines, you also know how difficult it can be to get it right. .

Deep learning AI and new techniques such as zero-shot learning promise to change that.

In this episode of NVIDIA’s AI Podcast, host Noah Kravitz – whose intelligence is anything but artificial – spoke with Mars about how the latest AI techniques intersect with the age-old art of conversation.

In addition to being an entrepreneur and CEO of several startups, including Zero Shot Bot, Mars is an associate professor of computer science at the University of Michigan and author of “Breaking Bots: Inventing a New Voice in the AI ​​Revolution” (ForbesBooks , 2021).

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